Northeastern Masonry & Chimney's Blog

The Importance of Leaving a Review After Your Chimney or Masonry Service

When a Broadway show is being previewed, the director and actors – and everyone connected with the production – learn how to work out the kinks. They learn when audiences laugh or cry. Similarly, stand-up comedians change their punchlines based on audience reaction.

The Importance of Leaving a Review Image - Albany NY - Northeastern Masonry & ChimneyIt’s the same with Northeastern Masonry & Chimney. No, we’re not doing comedy or Broadway musicals, but we are interested in improving our work products and services.

And that’s where our customers come in.

It’s not an idle request.

We really do want to hear from you. The good and the bad. And the in-between.

Many companies say that, but we’re serious. So let’s review how reviews work.

You call us for service. Then we deliver it. Or perhaps we don’t.

In any case we want to hear about it.

Can a customer be “wrong”?

That sort of misses the point. It’s not really a question of right or wrong. It’s a matter of the customer’s perspective, and your feedback is invaluable.

So that means we want to hear from you: whether you are satisfied or outraged; whether we were early, or late, or on time; treated you courteously or not; whether we diagnosed or misdiagnosed your problem; or if we fixed your chimney problem or made it worse. We want to know if everything was perfect or a few things were imperfect.

We want to know if you received good value for your dollar.

We’ll take the good news with the bad, or the bad with the good – and everything in between. We’ll put on our thick skin and our listening ears.

How does all this help future customers?

Good customer feedback allows Northeastern Masonry & Chimney to improve practices and procedures so the next customer benefits. Let us offer a simple hypothetical example. Suppose we got to your house on a Tuesday, but it was supposed to be a Wednesday? Your feedback would force us to examine our scheduling protocols. Maybe you the customer actually said “Tuesday,” but meant “Wednesday.” No matter. Your feedback would be critical in helping us figure out a better communication system. Thus, a simple advance call to confirm time and date might have prevented a mix-up. Our feelings aren’t hurt. We also want to reward and recognize our technicians when they perform service that is above and beyond what was expected from you, the customer.

The point is, your perspective is not the same as ours. And, after all, your perspective is what’s overwhelmingly important here.

Agree?

There are other benefits to our receiving your customer reviews. If you have information concerning a particular product, we can pass that on to the supplier so that they too can learn important information about their product.

Finally, as you know, Northeastern Masonry & Chimney employs CSIA-certified professionals. As certified professionals, we are pleased to pass along the experience and views of our customers when it can improve health or safety or improve practices for our industry.

Help us improve upon our 35 years of experience in the Capital District, Central or Northern New York, the Hudson Valley or western Massachusetts. Tell us about your experience with our service by reviewing us via one of the online entities that specializes in this.

Just click on the Google+, Merchant Circle, Kudzu, or Yelp icons on our review page. We will be indebted to you for your honesty.

What to Consider When Hiring a Chimney Sweep

Despite popular culture, the chimney sweep you hire does not need to know how to spell “supercalifragilisticexpialidocious.” Nor does your chimney sweep have to know how to sing “Chim Chim Cher-ee” from “Mary Poppins”.

More seriously, though, several factors come into play if you are considering the services of a professional chimney sweep.

What to Consider When Hiring a Chimney Sweep Image - Albany NY - Northeastern Masonry & ChimneyAvailability and Proximity

Naturally, you want someone who can serve you readily. Even if superior and highly qualified chimney sweeps are available in, say, Oregon or California, you’ll need to look closer to home.

But there’s another aspect associated with availability: does the firm you are dealing with have enough staffing capacity? You don’t want to be on a long waiting list for chimney sweep services.

Northeastern Masonry & Chimney serves the Capital District, the Hudson Valley, Northern and Central New York and Western Massachusetts. We are proud of our record of chimney sweep service. We meet the criteria we have outlined: we are close enough to you, and we have the staff to do your job.

Credentials and Customer Satisfaction

It is wise to employ highly trained professionals. This is for your own benefit in terms of work quality but also for the sake of safety and efficiency.

What sort of credentials should you look for? For one, look for CSIA certification. The Chimney Safety Institute of America certifies technicians so that they have the skills and tools to clean your chimney properly.

Northeastern Masonry & Chimney employs CSIA-certified professionals. Our sweeps adhere to rigorous industry standards that result in quality to our customers.

Other entities also provide assurance of quality. For example, Northeastern Masonry & Chimney experts are also trained in National Chimney Sweep Guild (NCSG) standards and follow standards and recommendations of the National Fire Protection Association (NFPA). We keep abreast of the latest industry guidelines and recommendations. And our equipment matches the type of chimney we are cleaning, whether it’s a large masonry chimney, a furnace flue or a metal factory-built chimney.

Efficiency / Responsible

In plain English, you want chimney sweeps who are competent, efficient, and environmentally responsible. We perform a thorough and appropriate regimen of industry-recommended tasks. Brushable creosote and soot are removed carefully so as to avoid fireplace or chimney damage. Our cleaning even reaches into the elbows in factory-built chimneys. We also clean connector pipes, which can become separated if they were improperly sized or if inappropriate brushes or rods were used.

Northeastern Masonry & Chimney removes soot and creosote from the smoke shelf and firebox as it becomes dislodged during cleaning. We use proven methods to assure that no soot or creosote escapes into your home. Our CSIA-certified technicians employ drop cloths, rug runners, high-speed vacuums, shoe covers and tarps over the fireplace to give you a mess-free cleaning.

Customer Testimonials

Let our 35 years of experience in the Capital District, Central or Northern New York, the Hudson Valley or western Massachusetts do the talking. Better yet, let our satisfied customers tell you about our quality.

Call Northeastern Masonry & Chimney today at 518-767-9315. Then you can add your own testimonial for quality service soon!

What is a chimney sweeping log and why is a professional sweep better?

It’s only human nature to seek the easiest and least costly way of doing something. Such innovations are often, though not always, the mark of progress. Take the case of chimney sweeping, a traditionally dirty job, as any viewer of “Mary Poppins” can attest. Along came chimney sweeping logs, known to “clean” your chimney with little or no effort and very low cost.

What is a chimney sweeping log and why is a professional sweep better Image - Albany NY - Northeastern Masonry & ChimneySounds too good to be true – and we know how that typically ends up.

Please allow Northeastern Masonry & Chimney to chime in with some reasonable commentary on this somewhat controversial topic.

Firstly, what is a chimney sweeping log? It’s a log treated with minerals or chemicals designed to break down chimney build-up. All agree that creosote accumulation in the walls of your chimney or flue is not goo. It poses several health and safety risks, including the possibility of a chimney fire. However, note that – despite the various commercial names – none of these logs do any sweeping. They don’t grow wings and fly up into your chimney. Ever.

Do chimney sweeping logs actually work?

Well, it depends on what you mean by “work.”

Some of these products have been partially effective in breaking down creosote in chimneys. But there have not been definitive “before” and “after” comparisons or controlled studies to evaluate effectiveness.

If a log, or any passive device, is effective, it would have to be for a straight chimney without any bends or curves.

No matter how effective a chimney sweeping log might be, all experts end up saying you better add the human touch. Real-life professionals – chimney sweeps — have to take a look-see and scrub with steel brushes.

Even in the case of the Chimney Safety Institute of America (CSIA) granting an endorsement for one of these products, the CSIA goes out of its way to point out: “For improved safety and home heating efficiency, CSIA recommends that all chimneys and vented appliances be inspected every year by a CSIA Certified Chimney Sweep®.”

In addition, the CSIA goes on to note that a log “will not tell you if your chimney is blocked or has any kind of structural damage.” So, plain and simple, there’s no safe substitute for mechanical sweeping of a chimney.

Speaking of chimney blockages, that’s a key issue that a log can’t see or remedy.

A professional sweeping removes bird or rodent nests, leaves or twigs, or any other debris that may be hidden and lodged in your chimney system.

Northeastern Masonry & Chimney technicians are trained to sweep properly. Additionally, our sweeps are CSIA-certified experts, and are members of the NYSCG (New York State Chimney Guild) and the National Chimney Sweep Guild (NCSG). We also follow standards and recommendations of the National Fire Protection Association (NFPA).

Northeastern Masonry & Chimney serves the Capital District, the Hudson Valley, Northern and Central New York and Western Massachusetts. We are proud of our record of chimney sweep service. Call us today at (518)767-9315 to make a clean sweep, and let logs be logs.

Ring in the New Year With a Cleaner and Safer Chimney

A New Year Chimney Sweeping Image - Albany NY - Northeastern Masonry & ChimneyThink of your house as a miniature Times Square. Imagine that at midnight the famous ball will slide down your chimney to herald the new year, 2017. It’s admittedly a corny and cheesy notion. It won’t happen, and it won’t be broadcast around the world. Bear with us. Humor us. Go a step further into the imagination. What preparations would be in order for this faux Times Square countdown? Your chimney and fireplace would need to be clean, free of obstruction. Your chimney and fireplace would have to be operating safely and efficiently. That’s a requirement even without the New Year’s Eve fantasy.

Perhaps in reality you will have guests to ring in the new year. You will almost certainly take advantage of the crackling wood fire in your fireplace or perhaps the advantages of a gas-fueled fire.

You will want you and your guests to have the safest and most enjoyable experience you can conjure up. (We will leave it up to you to supply noisemakers, libations, and appetizers.)

Oh. Before we say another word, let Northeastern Masonry & Chimney be the first to wish you a happy, safe, healthy, and rewarding new year.

Northeastern Masonry & Chimney is pleased to share with our loyal friends and customers practical advice and tips for a safe and festive ringing in of the new year, complete with all the comforts of a cozy and warm hearth.

First, as we have noted in previous posts, don’t clutter and dirty your chimney by burning torn and crumpled holiday wrapping paper. Ink from some wrapping paper may give off toxic fumes. Paper burns quickly and produces a high flame, which can reach into the chimney and cause built-up creosote to catch fire. In addition, embers from burnt paper that escape from the top of a chimney can pose a fire hazard.

So, the obvious question is, what do the folks at Northeastern Masonry & Chimney recommend in terms of having a safe and clean chimney? We say it all the time: your annual fireplace and chimney inspection is the key. If you are concerned about creosote buildup or the formation of any combustible residues, get your chimney and venting systems inspected.

Our highly trained technicians follow standards and recommendations of the National Fire Protection Association (NFPA) and the Chimney Safety Institute of America (CSIA). If you have questions, call us at 518-767-9315.

Northeastern Masonry & Chimney serves the Capital District, the Hudson Valley, Northern and Central New York and Western Massachusetts. We are proud of our record of excellent service. We’ve satisfied thousands of customers over the course of many New Year’s Eves, and the days before and after.

So join us in taking a “cup o’ kindness” and sing a verse of “Auld Lang Syne” with us around the familiar warmth of a hearth.

Stay safe this holiday season with these fire safety tips

Holiday Fire Safety Image - Albany NY - Northeastern Masonry & ChimneyDoes Jack Frost nipping at your nose pose a fire hazard? Not likely. Not unless your nose is made of flint or unless Jack is nipping with a fire starter.

To be less far-fetched but staying with the holiday theme, what about chestnuts roasting on an open fire? Can it be hazardous? Perhaps. Although most folks may not actually roast chestnuts over an open fire, some do. How do you stay safe while roasting chestnuts?

Ask Northeastern Masonry & Chimney.

Roasting chestnuts became a holiday favorite not just because of the popular Nat King Cole song. People grew to love the sweet aromas wafting through the house, and they associated this with holiday family gatherings and good times.

Most people roast chestnuts in the oven. But if you go all-traditional and use your hearth or fireplace, avoid a fire hazard. Don’t leave the roasting chestnuts unattended. Don’t leave them over the flame for much more than 5 minutes each side. Reduce potential for any fire hazard by tending your fireplace carefully. (A glass door or metal screen is a valuable and practical accessory in this instance. In fact, a screen is an accessory that will add a layer of safety all the time by preventing flying embers from doing harm.)

We at Northeastern Masonry & Chimney know that best practices and preventive maintenance help reduce fire hazards in your home – during the holidays or any time.

What about burning all that torn and crumpled holiday wrapping paper? Although it may be a common practice, burning wrapping paper poses risks. Ink from some wrapping paper may give off toxic fumes. Additionally, paper burns quickly and often produces a high flame. This high flame might possibly reach into the chimney and cause built-up creosote to catch fire. Another hazard of burning paper is that embers might conceivably rise up from the chimney and escape, posing a fire hazard. Recycling used wrapping paper is your safest alternative.

A key to preventing these sorts of problems is your annual fireplace and chimney inspection. If you are concerned about creosote buildup or the formation of any combustible residues, get your chimney and venting systems inspected. Northeastern Masonry & Chimney technicians abide by standards and recommendations of the National Fire Protection Association (NFPA) and the Chimney Safety Institute of America (CSIA). We perform professional chimney inspections, chimney sweeping and chimney repairs, if needed. (And if embers really are escaping from your chimney, we can correct the problem safely and effectively.)

Reduce holiday fire hazards by following common-sense suggestions. Though it may seem obvious, do not toss your cut Christmas tree or holiday wreath into your fireplace. It’s impractical and too risky a move.

Based on serving thousands of satisfied customers over the course of decades, we understand the importance of fire safety, especially during the holidays. And we’re willing to answer any questions you might pose. Our trained professionals stand ready to be your one-stop source for anything related to your fireplace or chimney.

Call Northeastern Masonry & Chimney now at 518-767-9315 or schedule an appointment online.

Northeastern Masonry & Chimney serves the Capital District, the Hudson Valley, Northern and Central New York and Western Massachusetts including the cities of Albany, Troy, Schenectady, Poughkeepsie, and Pittsfield, MA.

Excuse us. Time to turn over those roasting chestnuts.

By Joe Shear | Tagged with: Tags: , , , | Leave a Comment

Give Your Fireplace New Life With a Fireplace Refacing

Fireplace Refacing Appearance Image - Albany NY - Northeastern Masonry & ChimneyIs your fireplace just another episode of “That ‘70s Show”? (Choose your decade of the past, as needed. Eighties? Nineties? Fifties? Tell us when your fireplace was built, or last remodeled.) In other words, does your fireplace facing give off a tired and worn vibe?

Does your hearth lack heart or emotional warmth (as opposed to thermometer warmth)? Does your fireplace present a wrinkled old “face”?

You can change all that with a fireplace refacing.

T.S. Eliot in his great poem “The Love Song of J. Alfred Prufrock” talked of preparing “a face to meet the faces that you meet.” The Beatles echoed the same sentiment in “Eleanor Rigby” by describing “the face that she keeps in a jar by the door.”

What about fireplaces?

You can prepare a new face to greet those who soak in your fireplace’s radiance and cozy warmth. You can charm your family and visitors with a fireplace makeover.

Northeastern Masonry & Chimney can help you give a brand-new look to your fireplace.

We can guide and coach you as you sort through textures, colors, shapes, and sizes. We’ll listen to your spoken and unspoken preferences as you tell us what you have — and what you have in mind for a refreshing new look.

Perhaps you have a fireplace whose facing consists of brick and mortar. There’s nothing wrong with that, nothing at all. But maybe your family is searching for a daring new look and feel. Tile or natural stone, for example, allows you to establish a totally different pattern and a wholly different ambiance.

The result can be transformative. Your den can take on a brighter complexion, a more modern atmosphere, and a cleaner feel.

Based on interactions with more than 17,000 customers over the course of decades, we can assure you that a fireplace refacing can truly have a wonderful ripple effect. The refreshed design can add value to your home, and in some cases trigger a real renaissance of domestic renovations.

We’re also aware that some fireplaces need refacing for other than aesthetic reasons. Sometimes a stain or crack is indicative of problems that need to be addressed for the sake of safety, not merely beauty. Or you may be asking us to make sure nothing is impairing the optimum efficiency of your heating system.

We’re on it. Our experienced professionals stand ready to repair, rebuild, or renovate any aspect of your fireplace or chimney.

Call Northeastern Masonry & Chimney now at 518-767-9315 or schedule an appointment online.

Northeastern Masonry & Chimney serves Albany, Troy, Schenectady & the Capital District, the Hudson Valley, Northern and Central New York and Western Massachusetts. Buy local. Go to your local professionals for masonry and chimney excellence.

Now, if you’ll excuse us, our fireplace needs to check its appearance in the mirror.

By Joe Shear | Tagged with: Tags: , , | Leave a Comment

Address A Leaky Chimney Before Winter Arrives

frozen chimney possible leaks Image - Albany NY - Northeastern Chimney You know that old saying about closing the barn door after the horse has bolted? Well, let’s play with a few wintry variations of the phrase. “Don’t shovel the snow after the snow has melted.” No, that doesn’t quite make sense. How about: “Don’t look for chimney leaks when a trickle becomes a torrent.” An icy one, at that. The point we want to make, albeit clumsily, is this: don’t wait until it is too late to fix chimney leaks. And wintertime falls into the category of “too late.”

Northeastern Masonry & Chimney has experts ready to help now with chimney leaks well before they grow into a larger problem. We can discern any evidence of a leaking chimney — and recommend how to fix it. Enlist one of our certified technicians for a professional evaluation. We will suggest how to correct problems related to a leaking chimney system — at a fair price offering lasting value. Call Northeastern Masonry & Chimney now at 518-767-9315 or schedule an appointment online.

Evidence of chimney leakage can be visual or smell-related. Perhaps you see rust streaks, brick deterioration or vegetation on your chimney or fireplace. Maybe your chimney and fireplace smell damp, mildewed or moldy. How can you tell for sure what the cause is? A professional annual inspection is your best insurance policy against further damage from water or moisture intrusion. During an inspection, Northern Masonry & Chimney identifies areas of water entry by a 25-point evaluation. We examine the flashing, the roof area surrounding the chimney, the chimney cap, the chimney crown and the masonry of the chimney itself. If a water problem is discovered, we will confer with you to craft an effective solution.

One obvious remedy is to waterproof your chimney. Our highly trained technicians can apply the most effective waterproofing products available.

Maybe your chimney leak is caused by improperly installed or poor-quality flashing. Properly installed and maintained flashing is an effective tool for keeping water out of your chimney system. Let Northeastern Masonry & Chimney examine your flashing — and repair it if needed.

If you’re having water problems with your chimney system or would like to take preventive or corrective measures , call us at 518-767-9315.

Northeastern Masonry & Chimney serves the Albany, Troy, Schenectady, Delmar, Poughkeepsie, Pittsfield, MA, Saratoga Springs, and the surrounding Capital District area. We are your local source for masonry and chimney excellence. As local service providers, we understand you and your needs. We proudly support our local economy.

As a result of quality service, Northeastern Masonry & Chimney has steadily grown since we began in 1993. By successfully serving more than 17,000 customers over the years, we know that customer satisfaction remains the key to our success — and yours too. We take great pride in our professionalism, with staff members certified by the Chimney Safety Institute of America.

So, no matter how you phrase it, let’s shore up any chimney leaks and properly prepare for a safe, dry, cozy, and warm winter.

By Joe Shear | Tagged with: Tags: , , , | Leave a Comment

Value of a CSIA-Certified Chimney Sweep

CSIA Certified Sweep Image - Albany NY - Northeastern Masonry & ChimneyYou’ve heard of the CIA. Perhaps you know a CPA. Maybe you know someone who is in the CSEA. But what do you know about the CSIA?

The Chimney Safety Institute of America (CSIA) certifies technicians so that they have the skills and tools to clean your chimney properly.

Northeastern Masonry & Chimney employs CSIA-certified professionals. Let’s take a closer look at what this means for you.

CSIA certification involves compliance with a set of rigorous industry standards that yield quality to our customers.

It’s worth noting that the CSIA is a non-profit organization, which assures freedom from bias or commercial conflict.

Professionals who are CSIA-certified pass a rigorous examination and agree to abide by a stringent code of ethics.

How does this help you as a homeowner? It protects you because any CSIA Certified Chimney Sweep found in violation of the code of ethics runs the risk of having CSIA certification revoked. In other words, the ethics code has some teeth in it. And that’s good for the customer.

The CSIA meets the highest educational standards. The certification credential was established in 1983, so it has withstood the test of time. It’s not some business owner’s hastily concocted promotional scheme. Far from it, the CSIA’s focus on continuing education and training yields value to the homeowner owing to the CSIA’s commitment to preventing residential chimney fires, carbon monoxide intrusion, and other chimney-related hazards.

Those are values any homeowner can embrace.

Northeastern Masonry & Chimney experts are also trained in National Chimney Sweep Guild (NCSG) standards and educated in NFPA-211 codes and recommendations. We keep abreast of the latest industry guidelines and recommendations. And our equipment matches the type of chimney we are cleaning, whether it’s a large masonry chimney, a furnace flue or a metal factory-built chimney.

Your yearly chimney sweeping presents challenges — and risks. It’s a task that is critical for preserving the life of your chimney and for maintaining a safe and efficient fireplace and chimney. Rely on professionally trained, CSIA-certified Northeastern Masonry & Chimney technicians for this valuable service.

A professional chimney cleaning involves more than any cleaning log can provide. We perform a thorough and appropriate regimen of industry-recommended tasks. Brushable creosote and soot are removed carefully so as to avoid fireplace or chimney damage. Our cleaning even reaches into the elbows in factory-built chimneys. We also clean connector pipes, which can become separated if they were improperly sized or if inappropriate brushes or rods were used.

Northeastern Masonry & Chimney removes soot and creosote from the smoke shelf and firebox as it becomes dislodged during cleaning. We use proven methods to assure that no soot or creosote escapes into your home. Our CSIA-certified technicians employ drop cloths, rug runners, high-speed vacuums, shoe covers and tarps over the fireplace to give you a mess-free cleaning.

Let our 35 years of experience deliver value to you in the Capital District, Central or Northern New York, the Hudson Valley or western Massachusetts. Call Northeastern Masonry & Chimney today at 518-767-9315, or schedule an appointment online. For a professional chimney sweeping, go with real pros with nationally recognized CSIA credentials.

By Joe Shear | Tagged with: Tags: , , , | Leave a Comment

Anatomy of a Chimney

Structure of Chimney Image - Albany NY - Northeastern Masonry & ChimneyPerhaps you’ve seen them in coffee shops or libraries or maybe even in your own home. Students intensely reviewing huge books devoted to detailed depictions of the human body. “Gray’s Anatomy” is the classic textbook. (The TV drama employs a different spelling.) They’re studying human anatomy. It’s a critically important foundation for those who go on to become physicians or related healthcare professionals.

Chances are, you have never seen someone studying chimney anatomy. You have never seen someone reading “Charcoal Gray Chimney Anatomy.”

Leave the chimney anatomy to us at Northeastern Masonry & Chimney. We know chimneys, their anatomy and their health.

Nevertheless, let us share some of our knowledge with you. A bit of pertinent information can be helpful in preventive care, just like with the human body.

We can start at the top or the bottom. The coin flip says, start at the bottom. The bottom is closest to the fireplace, the source of your heat. Keep in mind your chimney is part of a system, and it’s all connected. Thus, the damper connects the fireplace to the chimney. It’s a little bit like a toll booth. The lane can be open or closed. It’s a gatekeeper inside your chimney. A closed damper prevents animals or birds from getting into your home. An open damper allows safe and easy exit of exhaust smoke. A properly functioning damper is critical for health, safety, and efficiency.

As we proceed upward, we find the smoke chamber. It continues the work the open damper set in motion: the exit of combustion emissions, or smoke exhaust.

Don’t forget the smoke shelf behind the damper. It catches debris or water. More importantly, the smoke shelf moves smoke from the fireplace into the narrower space in the flue of your chimney.

As we continue our anatomy lesson, the flue is the conduit through which combustion byproducts are vented to the outside air. Its liner protects the chimney’s masonry. A flue liner is typically made of clay tile, ceramic or stainless steel.

The chase is the metal casing through which a chimney pipe is run.

Then there’s the chimney crown. It protects the chimney’s bricks from water damage. The chimney cap consists of a metal “hat” or small “umbrella” to prevent water from going down your chimney and to prevent critters from nesting in your chimney.

Chimney flashing provides a weatherproof seal. It is made of metal installed underneath the shingles with one side resting on the chimney and the other on the roof.

There are other parts and other names, but you get the picture.

At Northeastern Masonry & Chimney, we are trained professionals who know chimney anatomy. We apply that knowledge for maintenance, home safety and fire prevention. Our Chimney Safety Institute of America (CSIA)-certified technicians have the skills and tools inspect and service your chimney.

If you have any concerns about the health of any part of the anatomy of your chimney, put our 35 years of success to work for you. Have us take a look as chimney healthcare specialists. Call Northeastern Masonry & Chimney at 518-767-9315 or start an appointment online.

Have your chimney inspected before the burning season

Burning Season Inspections Image - Albany NY - Northeastern Masonry Picture you and your family sitting peacefully by your fireplace on a December evening. You look like a pioneer family, knitting or smoking a pipe. Well, not exactly. Maybe a football game is on the big-screen television. Without obvious warning, your fireplace starts to exude a funny smell. Or perhaps smoke starts escaping into your den. You’ve got some sort of problem, and it’s now a bit of an emergency.

No, we can never precisely predict when something like that might occur, but we can go a long ways toward preventing such scenarios.

Now is the time for prevention – before the burning season.

Northeastern Masonry & Chimney suggests you schedule some common-sense preventive maintenance, non-emergency services now. We are coming into our busy season, so prudent advance planning is in order.

Schedule your chimney inspection and sweeping today.

A chimney inspection and sweeping is a critical step in attempting to ward off an emergency during the burning season that is rapidly approaching. Keep in mind that a chimney inspection is not a do-it-yourself venture!

At Northeastern Masonry & Chimney, we are trained professionals who know chimney maintenance, home safety and fire prevention. Our Chimney Safety Institute of America (CSIA)-certified technicians have the skills and tools to clean your chimney properly.

Northeastern Masonry & Chimney experts are trained in National Chimney Sweep Guild (NCSG) standards and educated in NFPA-211 codes and recommendations. We keep abreast of the latest industry guidelines and recommendations.

A professional chimney cleaning involves clearly defined actions. We perform a thorough and appropriate regimen of industry-recommended tasks. Brushable creosote and soot are removed carefully so as to avoid fireplace or chimney damage. Our cleaning even reaches into the elbows in factory-built chimneys. We also clean connector pipes, which can become separated if they were improperly sized or if inappropriate brushes or rods were used.

Northeastern Masonry & Chimney removes soot and creosote from the smoke shelf and firebox as it becomes dislodged during cleaning. We use proven methods to assure that no soot or creosote escapes into your home. Our technicians employ drop cloths, rug runners, high-speed vacuums, shoe covers and tarps to give you a mess-free cleaning.

Beat the rush and put our 35 years of success to work for you. If you live in the Capital District, Central or Northern New York, the Hudson Valley or western Massachusetts, call Northeastern Masonry & Chimney today at 518-767-9315.

Or schedule an appointment online.

We at Northeastern Masonry & Chimney have lots of favorable customer experience. Founded in 1993, we have served over 17,000 customers. We stay current in our profession by attending seminars and education courses from both the local and National Chimney Sweep Guild (NCSG) and other professional resources. Our staff has technicians who are certified by the Chimney Safety Institute of America (CSIA).

Located in Selkirk, New York, we serve customers throughout eastern New York and western Massachusetts, including Schoharie, Ulster, Columbia, Greene, Albany, Schenectady, Warren, Saratoga, Rensselaer and Berkshire counties.

Make plans today for a comfortable and efficient burning season by getting your chimney inspected by Northeastern Masonry & Chimney.